Facebook Privacy & Unsubscribe

Page Interactions

• You liked, followed, or interacted with a Facebook business page that uses our messaging platform
• You engaged with posts, ads, or events from businesses using our services
• You sent a message or comment to a business Facebook page
• You clicked on Facebook ads and provided consent for follow-up messaging

Messenger Opt-In

• You provided your Facebook account details and consented to receive marketing messages via Messenger
• You signed up for updates, promotions, or services through Facebook forms or chatbots
• You participated in Facebook contests, surveys, or lead generation campaigns
• You requested information or customer support through Facebook Messenger

Business Relationship

• You have an existing business relationship with a company that uses our Facebook messaging service
• You made a purchase or inquiry and the business uses Facebook for customer communication
• You provided your Facebook profile for business communications during a transaction

Third-Party Integration

• You used Facebook Login to sign up for services from businesses using our platform
• Your contact information was imported from a CRM system connected to Facebook
• You were referred by someone who shared your Facebook profile with a business

1. Quick Unsubscribe Link

• Click the "Unsubscribe from Facebook Messages" button above
• Enter your Facebook username, page name, or account ID
• Confirm your unsubscribe request
• You'll receive confirmation within 24 hours

2. Reply STOP to Messenger

• Reply "STOP" or "UNSUBSCRIBE" to any Facebook Messenger message you receive
• Our system will automatically process your unsubscribe request
• You'll receive a confirmation message in Messenger
• This stops messages from all businesses using our platform

3. Facebook Native Controls

• Block or unfollow the business Facebook page sending messages
• Use Facebook's message filtering and spam controls
• Adjust your Facebook ad preferences to limit targeted messaging
• Report spam messages directly to Facebook
• Use Messenger's message request and filtering settings

4. Contact Us Directly

• Email: facebook-unsubscribe@
• Phone: +1-555-FACEBOOK (322-3266)
• Messenger: Send "UNSUBSCRIBE" to our official Facebook page
• Include: Your Facebook username/page name and reason for unsubscribing

Data We Process

• Facebook usernames, page names, and user IDs for message delivery
• Public profile information (name, location, interests) for targeting compliance
• Page interaction data (likes, comments, shares) when publicly available
• Message delivery status and engagement metrics (aggregated)
• Your opt-out preferences and unsubscribe history
• Custom audience data when you're part of uploaded customer lists

How We Protect Facebook Data

• All Facebook Graph API communications are secured with OAuth 2.0 and app-level authentication
• Limited access to Facebook data on a strict need-to-know basis
• We only process the minimum data necessary for service delivery
• Facebook data is automatically deleted according to our retention policy
• Regular security audits of Facebook integrations and data handling
• Compliance with Facebook's data use policies and developer terms

Facebook Business API Compliance

• We use Facebook's official Business API, Graph API, and Messenger Platform
• Full compliance with Meta's Business Platform Policy and Community Standards
• All messages comply with Facebook's Messenger policy and advertising guidelines
• Respect for Facebook's rate limits, data access restrictions, and user privacy controls
• Regular platform policy updates and compliance monitoring
• Participation in Facebook's Business Partner program where applicable

Data Retention and Deletion

• Facebook user IDs retained only as long as necessary for unsubscribe compliance
• Message content deleted immediately after delivery confirmation
• Analytics data aggregated and anonymized within 30 days
• Custom audience data updated regularly to reflect user preferences
• Complete data deletion upon account closure or explicit request

Messaging Control Rights

• Right to unsubscribe from all Facebook marketing messages and Messenger communications
• Choose which businesses can contact you via Facebook platforms
• Control message frequency, timing, and content type preferences
• Withdraw consent for future Facebook messaging at any time
• Request exclusion from specific types of campaigns or custom audiences

Data Rights Under GDPR and CCPA

• Request a copy of Facebook data we hold about your account
• Update or correct Facebook account information in our systems
• Request deletion of your Facebook data from our platform
• Receive your data in a structured, portable format
• Object to automated decision-making based on your Facebook data
• Right to rectification of inaccurate personal data

Platform-Specific Rights

• Use Facebook's native blocking, unfollowing, and reporting features
• Control who can send you messages through Facebook privacy settings
• Manage your ad preferences and custom audience inclusions
• Access Facebook's own data download and deletion tools
• Report violations of Facebook's community standards or business policies

Complaint and Appeal Rights

• Report issues directly to our Facebook privacy team
• Report spam, abuse, or policy violations to Facebook/Meta directly
• File complaints with data protection authorities in your jurisdiction
• Appeal decisions regarding your data or messaging preferences
• Request review of automated decisions affecting your account
• We respond to all complaints within 72 hours maximum

Content Quality Standards

• Messages must be relevant, valuable, and personally meaningful to recipients
• All messages clearly identify the sender business and purpose
• Professional, authentic tone that builds genuine relationships
• Visual content meets Facebook's quality and authenticity standards
• No misleading, deceptive, or sensationalized claims in messages
• Compliance with industry-specific advertising regulations (finance, health, etc.)

Audience Targeting Best Practices

• Precise, ethical targeting based on genuine business relationships
• Respect for Facebook's advertising policies and targeting restrictions
• No discrimination based on protected characteristics
• Regular audience list cleaning and validation
• Transparent disclosure of data sources for custom audiences

Prohibited Practices

We strictly prohibit and actively prevent:

• Spam messages, unsolicited bulk messaging, or message bombing
• Fake accounts, impersonation, or misrepresentation
• Harassment, bullying, hate speech, or inappropriate content
• Excessive messaging frequency that disrupts user experience
• Continuing to message after unsubscribe or block requests
• Violating Facebook's community guidelines, advertising policies, or terms of service
• Collecting or using data beyond what's permitted by Facebook's policies

Compliance Monitoring and Enforcement

• Real-time monitoring of message content and campaign performance
• Proactive investigation of all spam, abuse, or policy violation reports
• Comprehensive training for clients on Facebook marketing policies and best practices
• Maintain excellent quality ratings with Facebook's advertising and messaging systems
• Quarterly comprehensive audits of Facebook marketing practices and compliance
• Immediate suspension of accounts that violate policies

Technical Security Measures

• OAuth 2.0 and app-level secure authentication for all Facebook API connections
• End-to-end encryption for data transmission, processing, and storage
• All access to Facebook data is logged, monitored, and audited
• Regular security audits of Facebook integration systems and data flows
• Secure token management with automatic rotation and expiration
• Multi-factor authentication for all team members accessing Facebook data

Privacy Protection Measures

• No access to private Facebook content, messages, or non-public data
• Only public profile information is accessed as strictly necessary
• Immediate deletion of sensitive data after processing and delivery
• Strict access controls and comprehensive employee data access policies
• Regular privacy impact assessments and data flow mapping
• Compliance with Facebook's data use policies and user privacy expectations

Transparency and Accountability

• Monthly detailed reports on Facebook message volumes, engagement, and complaint rates
• Public disclosure of response times and issue resolution statistics
• Regular updates on policy changes, platform compliance, and new features
• Transparent reporting of any security incidents, breaches, or policy violations
• Annual comprehensive transparency report covering all Facebook messaging practices
• Open communication channels for user feedback and platform improvement

Continuous Improvement and Innovation

• Regular collection, analysis, and implementation of user feedback
• Proactive adoption of new Facebook features, policies, and best practices
• Continuous refinement of messaging strategies and user experience
• Active participation in Facebook marketing and developer communities
• Investment in advanced privacy-enhancing technologies and security measures
• Collaboration with industry experts and privacy advocates